01Where we came from
We started in 2012 building production software for companies whose systems could not afford to go down. That meant commerce and connected-product platforms for Whirlpool, KitchenAid, JennAir, Kenmore and Craftsman, and clinical and compliance tooling for Diagnoss and Medisked.
None of it was glamorous. It was integration, data migration, authentication and uptime — the unshowy discipline of shipping into systems that already had customers on them.
02Why we narrowed
We did not stop doing that work. We pointed it at a harder problem.
Most agent projects do not fail because the model is wrong. They fail on everything around the model: the integration that has to be idempotent, the data that is messier than the demo, the failure path nobody designed, the approval step a regulator will ask about. That is not AI work. It is production software work, and we had been doing it for over a decade before anyone called it agent engineering.
03What we are now
An agent engineering firm. We design, build and operate AI agents wired into the tools, data and policies our clients already run — held to the same standard as the systems that could not go down.