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Craftsman E-Commerce & Club Platform

How we helped Craftsman modernize and scale their digital platforms (craftsman.com and club.craftsman.com) using Ruby on Rails, delivering seamless e-commerce and community features.

Client: CraftsmanIndustry: E-commercePlatform: Ruby on Rails
Craftsman E-Commerce Platform
Overview

Project Overview

Craftsman, a legendary American brand in tools and home improvement, partnered with Kwanso to modernize and scale their digital platforms — craftsman.com and club.craftsman.com. Our team leveraged Ruby on Rails to deliver a seamless product catalog, a robust e-commerce module, and a vibrant online community experience for Craftsman's loyal customers.

Industry

E-commerceHome ImprovementCommunity Platforms

Technologies

Ruby on RailsSpree CommerceElasticsearchPostgreSQL & Redis
Challenge

The Challenge

Craftsman needed a modern digital experience that combined e-commerce and community engagement. Their priorities included a fully functional Gear Shop inside club.craftsman.com, a scalable product catalog powered by APIs (Sears & Greenbox), smooth checkout and payment workflows, advanced filtering and search capabilities, and continuous maintenance to support high traffic and evolving customer needs.

Solution

Our Solution

  • E-Commerce Platform

    Implemented Spree Commerce inside Craftsman Club for the Gear Shop with add to cart, checkout flow, order management, and coupon support.

  • Product Catalog & Search

    Integrated with Sears APIs and Greenbox APIs to fetch categories, products, and prices in real time with custom filtering and Elasticsearch search.

  • Community Platform

    Enhanced club.craftsman.com with user-generated content, blogs, discussions, and optimized CMS for marketing teams.

Features

Key Features

Gear Shop E-Commerce

Complete shopping experience with cart, checkout, and payment processing.

Advanced Search

Elasticsearch-powered filtering and search for thousands of products.

Payment Integration

Secure Authorize.Net integration for smooth checkout experience.

Community Features

User-generated content, blogs, and discussions for DIY enthusiasts.

Scalable E-Commerce & Club Platform

How we helped Craftsman modernize and scale their digital platforms with seamless e-commerce and community features.

Website

Website

The website of Craftsman's website

Results

Impact

Seamless Shopping

Complete e-commerce experience with personalization

Scalable Management

Automated workflows for thousands of products

Faster Discovery

Elasticsearch-powered search and filtering

Project Stats

2Platformscraftsman.com & club.craftsman.com
1000sSKUs ManagedThrough automated workflows
3API IntegrationsSears, Greenbox & Authorize.Net
Learnings

Key Learnings

Multi-Platform Integration is Complex

Building seamless experiences across multiple platforms requires careful API integration and data synchronization to ensure consistent user experience.

Community Features Drive Engagement

Combining e-commerce with community features creates a powerful ecosystem that increases customer loyalty and engagement beyond just transactions.

Scalability Requires Automation

Managing thousands of products and complex workflows requires automated systems and robust data management to maintain efficiency and accuracy.

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