IBM watsonx Orchestrate Agent Development

Overview

IBM watsonx Orchestrate is an enterprise AI platform that enables organizations to build, deploy, and manage AI agents and assistants. As proven watsonx Orchestrate developers with a live agent in the IBM Orchestrate catalog, we help enterprises automate complex workflows by building custom agents using the watsonx Orchestrate Agent Development Kit (ADK). Our expertise spans the full agent lifecycle - from requirements analysis through catalog deployment and ongoing optimization.

Key Features

• •Custom Agent Development: Build specialized AI agents using the watsonx Orchestrate ADK with Python, tailored to your specific business workflows and requirements.
• •Multi-Agent Orchestration: Design and deploy coordinated multi-agent systems that handle complex enterprise workflows across departments and systems.
• •Enterprise Integrations: Connect agents to 80+ enterprise applications including Salesforce, Microsoft, Workday, SAP, and ServiceNow.
• •Knowledge Base Development: Build RAG-powered knowledge bases that ground agent responses in your business data and documentation.
• •Catalog Deployment: Deploy your custom agents to the IBM watsonx Orchestrate catalog for enterprise-wide adoption and discovery.
• •Governance & Security: Implement guardrails, compliance policies, and monitoring for secure enterprise AI deployments.

Use Cases

• •HR automation - recruiting, onboarding, employee self-service
• •Sales enablement - lead qualification, pipeline automation, CRM integration
• •Procurement optimization - supplier management, purchase workflows, spend analysis
• •Customer care - 24/7 support, inquiry resolution, multi-channel engagement
• •Custom enterprise workflows and business process automation